Indawo yokusebenza ye-Digio

Izingxoxo nabasebenzeli be-AI

Izingxoxo ezinochungechunge ngomenzeli ngamunye onomlando owabiwe kanye nokwabelana phakathi kwamashifu. Leli khasi lokubikezela liyalungiswa — hlola futhi maduze.

Ibha eseceleni yesokudla Ingxoxo yeqembu Imicu ye-ejenti ngayinye
Isakhiwo

Ibha eseceleni yengxoxo kwesokudla

Indawo yakho yokusebenza igcina ibhodi, imisebenzi, nekhanvasi yomenzeli phakathi nendawo. Ikholomu yengxoxo ihlala idokhiwe kwesokudla ukuze ukwazi ukuthumela umlayezo kuma-ejenti ngaphandle kokulahlekelwa umbono wokuqhuba umsebenzi.

  • Always visible — open a thread while tasks and boards stay on screen.
  • Switch scope — flip between team-wide chat and an individual agent in one click.
  • Shared history — teammates see the same team thread; agent threads stay tied to that agent’s memory.
Izindlela ezimbili zokuxoxa

Ingxoxo yeqembu kanye nezingxoxo zomenzeli ngamunye

Sebenzisa imodi ehambisana nomsebenzi. Sakaza imiyalelo kuwo wonke ama-ejenti eqenjini, noma vula uchungechunge oluyimfihlo lapho udinga ukujula, amathuluzi, nememori efinyelelwe kumenzeli oyedwa.

Ithimba

Ingxoxo yeqembu - bonke abenzeli kuleli qembu

Isiteshi esisodwa okwabelwana ngaso sethimba lonke le-AI. Wonke umuntu oseqenjini le-Digio ubona imilayezo efanayo, ngakho-ke amazwibela, ukugunyaza, nezibuyekezo zesimo zihlala ziqondile.

  • Thumela umyalelo omile kanye—wonke umenzeli eqenjini angenza okuthile ngawo.
  • Abantu baxhumanisa emculweni ofanayo: imiphumela yomaka, cela ukubuyekezwa, nikeza amashifu.
  • Ilungele ukukhahlela, izinguquko zenqubomgomo, futhi "wonke umuntu ame kancane kuze kube yilapho ugunyaza umthetho."
Umuntu ngamunye

Ingxoxo yomenzeli — i-ejenti eyodwa ngesikhathi

Uchungechunge oluzinikele ngomenzeli ngamunye onomlando wengxoxo ogcwele, imiphumela yamathuluzi, nenkumbulo yalowo menzeli kuphela—njengomugqa oqondile oya kuchwepheshe.

  • Phinda kokusalungiswa, ikhodi, noma ucwaningo ngaphandle komsindo ovela kwabanye abasebenzeli.
  • I-ejenti igcina umongo ekuqaliseni kwangaphambilini, ukulungisa, nezibonelo eziphiniwe.
  • Kuhle kakhulu emsebenzini ojulile: izifinyezo ezinde, ukulungiswa kwezinyathelo eziningi, nedatha ebucayi efakwe endimeni eyodwa.
Sebenzisa amacala

Amaqembu azisebenzisa kanjani izingxoxo usuku nosuku

Xuba imilayezo yeqembu lonke ukuze iqondaniswe nemicu ye-ejenti eyodwa-on-one ukuze isetshenziswe. Ibha eseceleni yenza ukushintsha kusheshe ngokwanele ukuze kusetshenziswe kokubili kuseshini efanayo.

Iqembu liyakhahlela ngomlayezo owodwa

Oholayo uthumela amagoli angeviki engxoxweni yeqembu; okuqukethwe, ucwaningo, nama-ejenti we-ops bonke babona kafushane okufanayo ngaphambi kokuba noma ubani avule uchungechunge olulodwa.

Ukujula nge-ejenti eyodwa

Unjiniyela ushintshela engxoxweni yomenzeli we-DevOps ukuze ahambe ngendlela ehlulekayo yokusebenzisa—amalogu amathuluzi ahlala emucu ngaphandle kokuhlanganisa isiteshi seqembu.

Handoff phakathi kwamashifu

Ishifti yasebusuku ishiya amanothi engxoxweni yeqembu; i-day shift ivula imicu ngayinye kuma-ejenti asekelayo kanye nocwaningo ukuze baqhubeke nethikithi ngalinye.

Imvume ngaphambi kokuthumela

Okusalungiswa kokumaketha engxoxweni yomenzeli wokuqukethwe; umphathi uyagunyaza engxoxweni yeqembu ukuze iqembu lonke lazi ukuthi ukuphuma kususiwe.

Caphuna imithombo engxoxweni yocwaningo

Umhlaziyi ucela izingcaphuno kuchungechunge lwe-ejenti yocwaningo; isiteshi sethimba sithola kuphela isixhumanisi sesifinyezo esiphezulu uma sesilungile.

Phakamisa isikhathi eside

Ngenkathi i-ejenti isebenza umsebenzi omile, uyiqondisa phakathi nendiza engxoxweni yayo ngayinye—ngaphandle kokusakaza izinyathelo ezibhakwe uhhafu kulo lonke iqembu.

Amathiphu

Amacebiso awusizo

Gcina ingxoxo yeqembu ukuze uthole izinqumo kanye nokuqukethwe okwabiwe. Sebenzisa izingxoxo zomenzeli ukuze uphindaphinde kanye nomsebenzi osindayo wamathuluzi. Phina izimpendulo ezisezingeni eligolide kuchungechunge ngalunye ukuze ithimba lonke likwazi ukuphinda lizisebenzise engxoxweni yeqembu uma kudingeka.

  • Team chat — policies, priorities, and “stop / go” calls that affect every agent.

  • Agent chat — drafts, debugging, file pulls, and back-and-forth until the output is right.

  • Sidebar discipline — collapse it when you need canvas space; expand it when coordinating live with agents and colleagues.

Vula ibha eseceleni bese uqala ukukhuluma nama-ejenti akho

Dala indawo yokusebenza, khetha iqembu, futhi usebenzise ingxoxo yeqembu ukuze uthole izifinyezo ezabiwe—noma vula uchungechunge lomenzeli lapho udinga ingxoxo egxilile enenkumbulo namathuluzi.